Consumerism

Consumerism

Partner with Reden & Anders as we equip your organization with the resources and expertise to meet the challenges posed by the consumerism movement. Consumerism advocates patients’ involvement in their own health care decisions. It is a movement from the paternalistic “doctor says/patient does” model to a partnership model. Consumerism also encourages health information empowerment and the transfer of knowledge so that patients can be informed and involved in the decision-making process. Reden & Anders’ consumerism resources expertise can help various stakeholders—members, employees, employers, providers, health plans—develop new relationships that deal with health rather than sickness and disease.

Solutions:


Care Management Solutions
We help provide insight and analysis on alternative solutions that address health, care, and costs relevant to all life stages (e.g., employed/unemployed, pre-retirement, 65+ and post-retirement). We lead the industry in developing innovations in coaching—wellness, chronic care, “value” coaching—along with other programs aimed at improving health status through the care continuum. Our tools will help your organization:
  • Enable earlier identification of chronically-ill patients (e.g., ETGs®, ERGs®, and PRGs®)
  • Measure the impact on claims costs of consumer choices and behavior
  • Project the anticipated impact to claims costs from innovations in treatment.
Our evidence-based analyses and performance measurement techniques will help guide your care management decisions (e.g., program value and vendor selection).
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Consumer Engagement Solutions
Reden & Anders will provide tools and expertise to engage consumers to take responsibility for their health. Our communication, decision-support, and incentive strategies have helped stakeholders:
  • Develop effective activation programs
  • Create education modules to improve health literacy
  • Tailor outreach programs to achieve desired enrolment selection
  • Install web-based consumer empowerment tools, including Treatment Cost Estimator™, Plan Cost Estimator™, and ProviderLookup Online
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Consumer Product Solutions
Reden & Anders will help support your activities to increase penetration of consumer-directed plan offerings and consumerism features across all plan types. We have been advising stakeholders from the beginning of the movement as it relates to product portfolio strategies that achieve financial, market, and consumer responsibility goals. Our benefit pricing tools are based on perhaps the largest database of consumer-directed claim cost experience that includes related HSA/HRA account experience. We will leverage our experience and resources to help you improve existing and develop new product/service offerings that match “the right products to the right markets.”
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Network and Provider Management Solutions
Let Reden & Anders be the catalyst to drive innovation in your provider network management activities. Our tools and resources will enable your organization to accelerate the development of price and quality transparency initiatives. We have assisted stakeholders in the development of pay-for-performance and tiered-network programs. We also have driven the development of customized networks that simultaneously produce an optimal balance on specific network attributes such as:
  • Access—leveraging our GeoAccess® and DisruptionAnalysis® tools
  • Quality—leveraging our EBM Connect™ and Symmetry ETG® tools
  • Utilization
  • Affordability or cost
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